Privacy Policy

Last updated: April 18, 2026

24 Seven Movers Los Angeles (“24 Seven Movers”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website www.247moves.com (the “Website”), call or text us, or interact with us in any other manner.

Information We Collect

Personal Information You Provide

When you contact us through our Website, by phone, by SMS text message, or by email, we may collect personal information that you voluntarily provide, including:

• Full name
• Phone number (mobile and/or landline)
• Email address
• Moving origin address and destination address
• Approximate move size (studio, 1-bedroom, office, etc.)
• Preferred moving date
• Any special requests or notes you share with us

Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information about your device and usage, including your IP address, browser type, operating system, referring URLs, the pages you viewed, and timestamps of your visit. We collect this information using cookies, analytics tools (Google Analytics 4, Microsoft Clarity), and advertising tracking (Google Ads). You may disable cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you: respond to quote requests, confirm bookings, send appointment reminders, answer questions, and follow up after your move
• To provide moving services: schedule crews, estimate pricing, coordinate logistics between origin and destination
• To send SMS text messages: when you contact us (by form submission, phone call, or SMS message), we may send you SMS messages regarding your quote, booking confirmation, crew arrival updates, and after-move follow-up. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
• Marketing and improvements: analyze Website usage and ad performance to improve our services. You may opt out of marketing messages at any time.
• Legal compliance: comply with applicable laws, regulations, subpoenas, or court orders

SMS / Text Message Consent

By submitting a quote request form on our Website, calling us, or replying to one of our SMS messages, you consent to receive transactional and informational SMS text messages from 24 Seven Movers at the phone number you provided. Messages may include quote confirmations, crew dispatch updates, arrival windows, payment reminders, and service follow-ups.

Message frequency varies depending on your interaction with us (typically 1-10 messages per move). Message and data rates may apply. Reply STOP to any SMS message to unsubscribe from further texts. Reply HELP for help, or contact us at (747) 277-6577.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent, phone number, or mobile opt-in data to any third party for any third-party marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: we use third-party service providers (for example, SMS delivery providers such as RingCentral, form and CRM platforms, analytics providers, cloud hosting providers, and payment processors) who perform services on our behalf. These providers are contractually obligated to protect your information and use it only to provide services to 24 Seven Movers.
• Legal requirements: we may disclose your information if required by law, regulation, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our customers, employees, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the successor entity subject to this Privacy Policy.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opting Out of SMS Messages

You can opt out of receiving SMS text messages from us at any time by replying STOP to any message, or by contacting us at (747) 277-6577. After you opt out, we may still send you non-promotional communications related to an active move or booking.

Opting Out of Marketing Emails

You can opt out of marketing emails by clicking the unsubscribe link at the bottom of any marketing email, or by contacting us directly.

Access and Update Your Information

You have the right to access, update, or correct the personal information we hold about you. To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, the right to request deletion of your personal information, and the right not to be discriminated against for exercising your privacy rights. To exercise these rights, contact us at the email or phone number below.

Third-Party Websites

Our Website may contain links to third-party websites (for example, Google Maps, Yelp, social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised “Last updated” date. Material changes will also be communicated by email or SMS if you have provided contact information.

© 2026 24 Seven Movers Los Angeles. All rights reserved.